Hiring: Helpdesk Support Specialist – ICE Consulting, Lahore, Lahore, Punjab
ICE Consulting is currently seeking applicants for the position of Helpdesk Support Specialist in Lahore. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
ICE Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | ICE Consulting |
| Position: | Helpdesk Support Specialist |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 35.000 - PKR 140.000 per Month |
| Job Type: | Full-time |
Job Description
Who We Are: ICE Consulting has been a premier Managed IT Services provider since 1997, specializing in tailored IT solutions for small to medium-sized enterprises.
Who You Are: We are looking for a customer-centric Helpdesk Support Specialist who is passionate about technology and adept at solving problems. You should have experience supporting over 700 clients.
About the Role: As the first point of contact for IT-related inquiries, you will address issues via phone, email, and ticketing systems, ensuring a high level of user satisfaction.
Requirements: Ideal candidates will possess 1-3 years of experience in helpdesk roles, proficiency in troubleshooting both Windows and Mac OS, exceptional communication skills, and familiarity with ticketing systems.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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