Hiring: Customer Support Officer – ICIL, Islamabad, Islamabad, Islamabad Capital Territory
ICIL is currently hiring for the role of Customer Support Officer located in Islamabad. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, ICIL invites interested applicants to submit their applications.
Job Information
| Company: | ICIL |
| Position: | Customer Support Officer |
| City: | Islamabad, Islamabad Capital Territory |
| Province: | Islamabad Capital Territory |
| Education: | Confidential |
| Salary: | PKR 35.000 - PKR 40.000 per Month |
| Job Type: | Full-time |
Job Description
ICIL seeks a Customer Support Officer to manage customer inquiries via phone, email, and chat with professionalism and promptness. Responsibilities include investigating and resolving complaints by identifying root causes and proposing effective solutions; coordinating with internal departments to follow up on cases and ensure timely closure; documenting all interactions; and escalating unresolved issues to the appropriate teams or management. The role also contributes to process improvement initiatives to enhance overall service quality.
Full-time, on-site position. Compensation: Rs35,00–Rs40,00 per month.
Benefit
- Valuable work experience
- Recognition and performance awards
- Work-life balance
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Professional training
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Islamabad Capital Territory |
| City | Islamabad |
| Google Map | Google Map |
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