Hiring: Call Center QA/QC Manager – Leads Expert Solution, Rawalpindi, Rawalpindi, Punjab
Leads Expert Solution is currently accepting applications for the role of Call Center QA/QC Manager in Rawalpindi. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Leads Expert Solution, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Leads Expert Solution |
| Position: | Call Center QA/QC Manager |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 45.000 - PKR 65.000 per Month |
| Job Type: | Full-time |
Job Description
We are on the lookout for a driven and detail-oriented Call Center QA/QC Manager to join our dynamic team. This pivotal role involves overseeing our quality assurance and quality control processes within call center operations.
Your primary duties will encompass evaluating call quality, delivering constructive feedback to agents, designing training programs, and ensuring adherence to company standards. You will collaborate closely with management to implement strategies focused on enhancing service delivery.
The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proven track record in a QA/QC role, ideally in a call center environment.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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