Hiring: Call Center QA Manager – Leads Expert Solution, Rawalpindi, Rawalpindi, Punjab
Leads Expert Solution is currently seeking applicants for the position of Call Center QA Manager in Rawalpindi. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
Leads Expert Solution, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | Leads Expert Solution |
| Position: | Call Center QA Manager |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 45.000 - PKR 65.000 per Month |
| Job Type: | Full-time |
Job Description
Leads Expert Solution is currently inviting applications for the position of Call Center Quality Assurance Manager. This pivotal role entails overseeing our quality assurance processes to ensure that our call center consistently delivers outstanding service to our clients.
The successful candidate will be responsible for conducting regular evaluations of call quality, providing constructive feedback to team members, and developing comprehensive training programs tailored to enhance performance. We are looking for a detail-oriented individual with strong analytical skills, excellent verbal and written communication abilities, and a proven track record in quality assurance, emphasizing a commitment to continuous improvement.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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