Pakistan Zone

Hiring: Customer Service Supervisor – MK Apparel, Lahore, Lahore, Punjab

MK Apparel company icon
Published 1 month ago

MK Apparel is currently seeking applicants for the position of Customer Service Supervisor in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

MK Apparel, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:MK Apparel
Position:Customer Service Supervisor
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 60.000 - PKR 75.000 per Month
Job Type:Full-time

Job Description

We are seeking a skilled Customer Support Team Leader to oversee our customer support team and ensure the effective resolution of customer inquiries. In this role, you will be responsible for monitoring service standards, coordinating with internal departments, and managing communications related to orders, returns, complaints, and escalations. You will also be tasked with maintaining reports on service KPIs and coaching team members to provide outstanding service.

Qualifications: A Bachelor’s degree in Business Administration or a related field is required, along with 1-2 years of experience in customer service or a supervisory role, preferably within the E-Commerce sector. Candidates must possess excellent communication skills, the ability to multitask, and proficiency in MS Office and CRM tools.

Location: Gajju Matah, Lahore. Job Type: Full-time. Salary: Rs60,00.00 – Rs75,00.00 per month.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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