Hiring: Call Center QC Executive – Leads Expert Solution, Rawalpindi, Rawalpindi, Punjab
Leads Expert Solution is currently hiring for the role of Call Center QC Executive located in Rawalpindi. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Leads Expert Solution invites interested applicants to submit their applications.
Job Information
| Company: | Leads Expert Solution |
| Position: | Call Center QC Executive |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 45.000 - PKR 65.000 per Month |
| Job Type: | Full-time |
Job Description
Location: Rawalpindi / Islamabad
Schedule: Monday – Friday (Night Shift)
Salary: Competitive based on market standards
About the Role:
We are seeking a diligent QC Executive to monitor and evaluate call center operations. In this critical role, you will ensure adherence to quality and compliance standards, playing an essential part in our commitment to exceptional customer service.
Key Responsibilities:
- Assess call quality against performance metrics.
- Ensure compliance with scripts and operational guidelines.
- Provide actionable feedback to call center agents.
- Document compliance issues and generate reports.
Requirements:
A Bachelor’s degree or relevant experience, with prior call center quality control experience preferred.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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